Reporting a concern about a child

The Children’s Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to raise concerns about a child. We want to keep all children and young people in Birmingham safe from harm. If you are concerned about a child please contact us. We will listen, explore your concerns, then consider the next steps based on the Right Help Right Time threshold document hosted on the Birmingham Safeguarding Children Partnership website.

Please ring CASS if you believe a child is at risk of harm.

Contact details

  • If your concern is urgent, due to a child being at risk of immediate and significant harm. please call 999.

CASS daytime contact details (Monday to Friday only)

  • Monday - Thursday  8.45am - 5.15pm
  • Friday 8.45am - 4.15pm
  • Phone 0121 303 1888 select Option 2 then Option 2

CASS Emergency Out of Hours (including weekends)

  • Phone 0121 675 4806