Contact us

Worried about a child?

If you are worried about a child, would like to report concerns about a child, or to make enquiries about specific children and families please contact the Children's Advice and Support Service (CASS).

You can also find detailed information by clicking on the appropriate link below: 

IF YOU ARE A PARENT, CARER OR RELATIVE CLICK HERE

IF YOU ARE A PROFESSIONAL CLICK HERE

The Children's Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to access support or raise concerns about a child.

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm

Telephone: 0121 303 1888

Emergency out-of-hours

Telephone: 0121 675 4806

Email CASS our Children's Advice and Support Service

Media enquiries

If you are a journalist you can contact us on:

Monday to Friday: 9:00am to 5:00pm
Telephone: 07470 081457

Email our Press Office (please do not use for any queries about children and families) 


General enquiries

For general enquiries, contact us at the following address:

Birmingham Children’s Trust Limited

Birmingham Children's Trust
General Enquiries
PO Box 17363
Birmingham
B2 2EL

Email Birmingham Children's Trust (non child/family matters)

Please only use this email if this is not a social work related or not a legal related enquiry only. Our dedicated legal services email is below.


Legal team

Contact our legal team: bct.legal@birminghamchildrenstrust.co.uk

Email our legal team
 


Data Protection

Contact our Data Protection officer:

Email our Data protection officer


Corporate Parenting

To find out more about our Corporate Parenting team contact us:

Email our Corporate Parenting Manager