Contact us

Worried about a child?

If you are worried about a child, would like to report concerns about a child, or to make enquiries about specific children and families please contact the Children's Advice and Support Service (CASS).

You can also find detailed information by clicking on the appropriate link below: 

IF YOU ARE A PARENT, CARER OR RELATIVE CLICK HERE

IF YOU ARE A PROFESSIONAL CLICK HERE

The Children's Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to access support or raise concerns about a child.

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm

Telephone: 0121 303 1888

Emergency out-of-hours

Telephone: 0121 675 4806

Email CASS our Children's Advice and Support Service

Reference requests

Please email any reference requests directly to our HR team. 

Email our HR team

Media enquiries

If you are a journalist you can contact us on:

Monday to Friday: 9:00am to 5:00pm
Telephone: 07470 081457

Email our Press Office (please do not use for any queries about children and families) 

General enquiries

For general enquiries, contact us at the following address:

Birmingham Children’s Trust Limited

Email Birmingham Children's Trust (non child/family matters)

Please only use this email if this is not a social work related or not a legal related enquiry only. Our dedicated legal services email is below.

Legal team

Contact our legal team: bct.legal@birminghamchildrenstrust.co.uk

Email our legal team

Data Protection

Contact our Data Protection officer:

Email our Data protection officer

Corporate Parenting

To find out more about our Corporate Parenting team contact us:

Email our Corporate Parenting team