Contact us

Worried about a child?

If you are worried about a child, would like to report concerns about a child, or to make enquiries about specific children and families please contact the Children's Advice and Support Service (CASS).

You can also find detailed information by clicking on the appropriate link below: 

IF YOU ARE A PARENT, CARER OR RELATIVE CLICK HERE

IF YOU ARE A PROFESSIONAL CLICK HERE

The Children's Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to access support or raise concerns about a child.

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm

Telephone: 0121 303 1888

Emergency out-of-hours

Telephone: 0121 675 4806

Email CASS our Children's Advice and Support Service

Reference requests

Please email any reference requests directly to our HR team. 

Email our HR team


Media enquiries

If you are a journalist you can Email our Press Office (please do not use for any queries about children and families) 


General enquiries

For general enquiries, contact us at the following address:

Birmingham Children’s Trust Limited

Birmingham Children's Trust
General Enquiries
PO Box 17363
Birmingham
B2 2EL

Legal team

Contact our legal team: bct.legal@birminghamchildrenstrust.co.uk

Email our legal team


Data Protection

Contact our Data Protection officer:

Email our Data protection officer


Corporate Parenting

To find out more about our Corporate Parenting team contact us:

Email our Corporate Parenting team