Contact us

Worried about a child?

If you are worried about a child please contact the Children's Advice and Support Service (CASS):

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm

Telephone: 0121 303 1888

Emergency out-of-hours

Telephone: 0121 675 4806

Email CASS our Children's Advice and Support Service


General enquiries

Please DO NOT use the email below to report concerns about a child, or to make enquiries about specific children and families, use the CASS details above this section.

For general enquiries, not related to children or families, you can get in touch at the following address:

Birmingham Children’s Trust Limited

Third Floor, Zone 16
1 Lancaster Circus
Birmingham
B4 7DJ

Email Birmingham Children's Trust (non child/family matters)

Please only use this email if this is not a social work related or not a legal related enquiry only. Our dedicated legal services email is below.


Media enquiries

If you are a journalist you can contact us on:

Monday to Friday: 9:00am to 5:00pm
Telephone: 07470 081457.

Email our Press Office


Legal team

Contact our legal team:

Email our legal team


Data Protection

Contact our Data Protection officer:

Email our Data protection officer


Corporate Parenting

To find out more about our Corporate Parenting team contact us:

Email our Corporate Parenting Manager