Access your personal information records

Please find below details of the Trust’s performance with respect to the process of Subject Access Requests.

The data provides differentiates between standard and complex requests. The Trust has up to 30 calendar days to respond to standard Subject Access Requests, and up to 90 calendar days to response to Complex Subject Access Requests. Whether a request is complex depends upon the specific circumstances of each request.

Factors which may make a Subject Access Request complex include:

• Technical difficulties that may be required in retrieving the information (for example if data is archived).
• Applying an exemption that involves large volumes of particularly sensitive information.
• Clarifying potential issues around disclosing information about a child to a legal guardian.
• Any specialist work involved in obtaining the information or communicating it in an intelligible form.
• Clarifying potential confidentiality issues around the disclosure of sensitive medical information to an authorised third party.
• Needing to obtain specialist legal advice.
• Searching large volumes of unstructured manual records.