Contact us

Worried about a child?

If you are worried about a child please contact the Children's Advice and Support Service (CASS):

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
Telephone: 0121 303 1888

Emergency out-of-hours

Telephone: 0121 675 4806


Adoption and Fostering enquiries

Monday to Wednesday: 8:45am to 5:00 pm
Thursday: 8:45am to 8:00 pm
Friday: 8:45am to 4:15pm 
Telephone: 0121 303 7575

Email the Adoption and Fostering service


Enquiries about children, young people and families

If you are working with, or acting on behalf of, a child or family and need to request or supply information, please contact the Children's Advice and Support Service (CASS):

Monday to Thursday: 8:45am to 5:15pm 
Friday: 8:45am to 4:15pm 
Telephone: 0121 303 1888 

Emergency out-of-hours

Telephone: 0121 675 4806

Email our children's advice and support service


General enquiries

For general enquiries, you can get in touch at the following address:

Birmingham Children’s Trust Limited

Third Floor, Zone 16
1 Lancaster Circus
Birmingham
B4 7DJ

Email Birmingham Children's Trust

Please do not use this email to report concerns about a child, or to make enquiries about specific children and families. 


Media enquiries

If you are a journalist you can contact us on:

Monday to Friday: 9:00am to 5:00pm
Telephone: 07470 081457

Email the Press office


Data Protection Queries

For enquiries about Data Protection:

Email the Data Protection Officer


Corporate Partnership enquiries 

For corporate partnership enquiries:

Email the Corporate Parenting Manager