West Midlands Placement Portal

Go-Live Update - 4th June 2026

• The new WMPP portal had been scheduled to go live at the beginning of June, with a provisional target date of Tuesday 3 June 2026. A decision has been made to postpone the launch of the new portal until July 2026. One of the reasons for this delay is that an insufficient number of providers have completed the registration process and requested the correct user accounts to access the new portal. We cannot proceed with a launch that could affect our ability to place young people safely and effectively. 

• We recognise that this news may be disappointing, and we share that disappointment. However, before the old portal is decommissioned and all West Midlands local authorities begin uploading referrals exclusively to the new portal, we must ensure the sufficient level of engagement from providers to referrals.  

• Once the new portal goes live in July 2026, new referrals will be available only through the new portal.  If you are not registered when the old portal is decommissioned at the end of July, you will lose access to placement referrals for all 14 local authorities, which may have a significant impact on your business. Please ensure that your organisation is approved on the new portal and that you are able to access referrals and/or your provider profile. 

What action do you need to take?

1. Approved providers

• If you have received an approval acknowledgement email, you are an approved provider.
• You will not be able to access referrals on the new portal unless you have the appropriate account permissions. If you have the Provider Manager Offer role, you should see the Referrals Listings page. If you have the Provider Admin role, you should see your Provider Profile page.

1. Referrals Listings page

2. Provider Profile Page

If you do not have the correct access, please follow the steps below:

• Ensure that you have received an approval acknowledgement email and completed the form linked within it. Do not complete more than one form, as this will delay your account request.
• Check that you have requested the Provider Offer Manager role to manage referrals and IPAs, and/or the Provider Admin role to update your provider profile.
• Log out of the portal and then sign back in to allow any requested permission changes to take effect.
• If you have completed the steps above and the issue remains unresolved, contact the NEC Service Desk at necdigitalsupport@necsws.com.

2. Non-approved providers who have submitted a registration spreadsheet

• If you have submitted a registration spreadsheet, it is either awaiting processing or currently being processed. If it is being processed, you may have been asked by the relevant local authority to make amendments to your registration spreadsheet. You can check this by logging into the portal and opening your application. If you can see the buttons shown below, your application is open for editing and the local authority processing your registration has requested changes. They will also have contacted you by email to explain the updates required. Further information on editing your registration is available here.

• If you are unsure what amendments are required, please contact the local authority managing your application, as identified in your registration acknowledgement email. Additional guidance on editing your registration spreadsheet is available here. Please note that your application cannot be approved until the required amendments have been completed.

3. Providers who have not yet submitted a registration spreadsheet

• All providers must complete and submit a registration spreadsheet in order to register on the new portal. No providers will be automatically migrated to the new system. Once the existing portal is decommissioned, referrals will only be available through the new portal. It is therefore essential that you register now to continue accessing referrals from all 14 West Midlands local authorities.