West Midlands Placement Portal

Once your registration is approved, you must request the correct account roles to access referrals on the portal.  

Existing account user role changes 

• If you already have an account, you will only have the Provider Registree role. You will not have Provider Management access (to respond to referrals/sign IPAs) or Provider Admin access. 

• To change your user roles, complete the form included in your approval acknowledgement email. You can request more than one role.  

• Do not complete more than one form. Ensure you save the form and you will have the ability to edit it for a short period after submitting the form.  

• You will not receive a confirmation email when your roles are updated. Log out and back in to see the changes. It may take up to 7 working days for new permissions to activate.  

Request new accounts 

• If you do not have an account, request one by completing the link included in your approval acknowledgement email. 

• Due to the portal’s security features, multiple users within the same organisation cannot use a shared email address to create an account. Each user must provide an individual email address when completing the form. 

• Request the role(s) you need: Provider Registree (complete/update your organisation’s registration spreadsheet), Provider Management (respond to referrals/sign IPAs) and/or Provider Admin. You can request more than one role. 

• You will receive an email from noreply@westmidlandsplacementportal.co.uk with login details and instructions to create your portal account. Please check your junk folder and ensure your organisation’s IT firewall allows the email. 

• It may take up to 7 working days to receive your login details